Privacy Policy

Northlines Consulting (Greater Toronto Area, Ontario, Canada) operates this website. For privacy questions or requests, contact us at [email protected].

We collect user data in the following ways:

• Contact and quote forms — name, email, phone number, business name, trade or industry, plan interest, message content, and optional current website URL.
• Page analytics — pages visited, referrer URL, and UTM campaign parameters when you accept analytics cookies.
• Cookies and local storage — cookie consent preference, admin session cookie for the owner login area, and maintenance-mode cookie when applicable.
• Admin login — username and session token for authenticated access to the private admin dashboard (owner use only).
• Booking embed — if you book a call through Cal.com, Cal.com collects the scheduling details you provide on their platform.

• Lead response — to reply to project inquiries, send quotes, and follow up on your request.
• Analytics — to understand which pages and campaigns bring visitors, so we can improve the site.
• Site operation — to run forms, secure the admin area, remember cookie preferences, and keep the website available.

We process personal information on the following bases:

• Consent — when you submit a form, accept analytics cookies, or book through Cal.com.
• Legitimate interest — to operate and secure the website, respond to business inquiries, and measure aggregate traffic when you have accepted analytics cookies.
• Contract — when processing is necessary to provide services you have asked us to deliver.

We do not sell your personal information. We share data only with service providers that help us run the site:

• Hosting — DigitalOcean (server hosting) and Cloudflare (CDN, DNS, and security where enabled).
• Traffic analytics — our first-party analytics tracker records page views on our server.
• Google Fonts — typography may be loaded from Google; Google may receive basic connection data such as IP address and browser type.
• Cal.com — if enabled on the booking page, scheduling data is handled by Cal.com under their privacy policy.

We do not sell your personal information.

We do not use AI to process your personal data. Form submissions and analytics are stored and reviewed through standard database and dashboard tools without automated profiling or AI-based decision-making.

Lead and analytics records are kept for up to 24 months, then deleted or anonymized unless we are required to keep them longer for legal or accounting reasons.

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal information, and to withdraw consent where processing is based on consent.

To make a request, email [email protected] with the subject line “Privacy request” and enough detail for us to locate your record. We will respond within 30 days.

We use essential cookies for site operation and optional analytics cookies only after you accept them in the cookie banner. You can change your choice at any time by clearing site data in your browser or contacting us.

See also our Terms of Service.

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.